Managed Services


Business Challenge


Technology is a critical element in today's business environment. The end-user workplace, where real people do real work, has always been a vital component of business productivity. The support, management, and operation of the end-user workplace environment, while utilising commoditised hardware, influences information technology (IT) costs and end-user satisfaction. Many companies find this a major challenge – particularly in a business climate that is placing downward pressure on IT budgets


Benefits of Managed Services


Managed Services enables companies to increase the efficiency of their infrastructure and System management. They will increase cost efficiencies and improve the security and stability of the Technology environment. Quite simply, adopting a managed environment can increase the Security and efficiency of most small and medium-sized organisations greatly. By implementing this Solution, companies will achieve one or more of the following:

  • Streamline system administration and lower IT costs
  • Increase organisational security and reduce downtime
  • Boost organisational productivity, capabilities, and effectiveness
  • Improve help desk and system support
  • Increase proactive network and system administration

Benefits to the company

  • Minimizes costly downtime
  • Improves network performance
  • More consistent IT management
  • More productive support
  • Proactive approach to network stability
  • Increased confidence in the network infrastructure
  • Automated routine administrative functions
  • Real-time expert system problem detection and correction
  • Secure communication
  • Reliable problem monitoring, reporting, and correction across the network
  • Reduces security threats
  • Extends the value of existing assets

Benefits summary

  • By using the efficient and proactive services of Managed Workplace, clients will receive a higher quality of service and reliability
  • Proactive services will save time, money and frustration
  • Spending IT Rands for the right business reason
  • Manage the IT services like a business

Bavumile ICT Solutions also provides the following Managed Services:

  • Managed desktop services
  • Server administration
  • Technology refresh
  • Project services
  • Server management services
  • Network management
  • Business Cont. & DR
  • Security solutions
  • Printing Services
  • Hardware/parts
  • Labour
  • Service level agreement